• We help you resolve your concern informally.
• We offer an impartial perspective that can help clarify your work-related situation.
• We listen, discuss, answer questions, and provide information and referrals for those who seek our services. We'll give you an assessment of your situation and a sense of your options.
  
• We are strictly confidential. (Exception: when there is imminent risk of serious harm)
  
• We do not keep identifying records nor are we an office of notice.
  
• We don't participate in formal proceedings.
  
• We promote fairness, equity, justice and humane treatment in the workplace.
  

UC Ombuds Declaration of Best Practices (PDF)

An historical note on the Staff Ombuds Office at Berkeley: The UC Berkeley Staff Ombuds Office was established in September of 1984 by Chancellor Ira Michael Heyman upon the recommendation of the Chancellor's Staff Advisory Committee and with the support of the Berkeley Staff Assembly. On the Berkeley campus the function is decentralized. There are three separate ombuds offices for Faculty, Staff, and Students.

Staff Ombuds is a unit of Administration at the University of California at Berkeley.